Please click on the question that you are interested in for the answer. If you do not see the question that you are looking for, click here to send your question to us.

Can I get a catalog?

How long until I get my shoes?

Was my order processed?

What is your privacy policy?

What is your return policy?

Do you sell children's shoes?

Can I get a catalog?

With over 300 brand names and countless styles and colors of shoes, Reyers' selection is so huge that there isn't a catalog big enough to hold them all!

We invite you to shop on-line or to call us toll-free at 1.800.245.1550 to discuss your footwear needs with us personally. Chances are we can help you to find just the right size, style, and color you're looking for at Reyers - The World's Largest Shoe Store.

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Reyers responds immediately to all on-line orders. If we have the merchandise, your order will be shipped out the next business day. You should receive it in 5 to 8 business days.

If Reyers does not have the exact shoe you are looking for, we will contact the factory. If they have the shoe, they will ship it to Reyers as quickly as possible. Reyers will ship it to you the next business day. This process generally takes 2 to 3 weeks. You will be notified of any undue delays.

If Reyers doesn't have the shoe, and the factory does not have the shoe but they can make it, we will notify you with the expected delivery date for your approval. This is called a back order, and the delivery may take a while. We'll let you know.

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Was my order processed?

All orders will receive a general e-mail confirmation within 24 hours. Availability & Ship Date will be confirmed on the next business day.

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Do you sale children’s shoes?

Yes. Please call us at (800) 245-1550 ext. 121 to hear about our vast selection of children’s footwear.

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